FAQs -

Q 1 Can you arrange export customs clearance? Will it affect the sailing schedule?

We hold self-operated import and export rights and can assist in preparing the packing list, commercial invoice, and customs documents. A dedicated team handles production scheduling and container locking to ensure on-time shipment without delaying the sailing schedule.

Q 2 Can you ship by sea, air, or express courier?

All three shipping methods can be arranged. We recommend the most cost-effective logistics solution based on your cargo volume, with extensive experience on routes to the Middle East, Southeast Asia, Europe, and the United States.

Q 3 How can I request free samples?

Fill in the sample request form on our website with the size, intended use, and delivery address. Our customer service will quickly verify the details and arrange the sample shipment.

Q 4 Can you design the print layout if we don't have artwork files?

Yes. We have an in-house art and design team that can design a simple print layout for you free of charge based on your requirements.